TRAINING
SEEK FIRST TO UNDERSTAND
COMMUNICATE WITH OTHERS FOR OTHERS
Course outline
This course covers skills in all methods of communication, Verbal, and non-verbal. We focus on how to really listen before you can be understood. How questioning can help you get your message across and listening is done by using more than just your ears.
Course Objective
By the end of this course, you will be able to identify with your ability, and the ability of others, to communicate. You will have practiced different questioning techniques to really get to the answers you need, developing a greater understanding of how to communicate more, by doing less.
Who should attend this course?
Someone who believes they are currently speaking but not being heard, or anyone who is required to communicate with others face to face.
TAKE IT ON THE CHIN - HOW TO GIVE AND RECEIVE FEEDBACK
Course outline
This course is designed to give skills in giving and receiving feedback. Often feedback can be as difficult to take, as it is to give, so here we will look at the genuine meaning of feedback and how it can be recognised, accepted and utilised for creating a culture of positive feedback.
Course Objective
By the end of this course you will be able to evaluate between good and poor feedback. You will also be able to define great feedback and the methods used to ensure feedback is received, either motivationally or developmentally, as it is intended.
Who should attend this course?
Leaders and Mentors or anyone who is responsible for providing feedback as part of their role, or someone who wants to improve the way they both give and receive feedback.
BE THE STRONGEST LINK - TEAM ROLES IN THE BIGGER PICTURE
Course outline
This course is about understanding individuals’ role in any group or team, working on strengths and weaknesses within a team and identifying where gaps can be filled to build the most successful collaboration of people.
Course Objective
By the end of this course you will be able to determine your role within your team and that of your colleagues or co-workers, you will be able to formulate a plan to utilise your natural strengths within a group to deliver success within a group activity.
Who should attend this course?
Anyone who is required to, or desires to, work within a team to produce successful results.
BE UNDERSTOOD
BEING ASSERTIVE; ASSERTIVELY
Course outline
This assertiveness course, is not just about becoming “more” assertive, it is about using assertive behaviours and language to work towards a mutually agreeable solution in any situation. It is about recognising your “fall back” behaviour and becoming naturally and internally assertive.
Course Objective
By the end of this course, you will have interpreted behaviours on the Assertiveness scale and distinguished which represent your common responses; you will employ techniques, which allow you to use your natural responses in a positive way, and develop new approaches in achieving the end goals for you and others.
Who should attend this course?
Anyone who wants develop assertiveness skills in order to influence others to achieve mutually acceptable solutions.
PRESENTING WITH PURPOSE
Course outline
This course provides an alternative view of presenting, it questions the “why” and “how” of presenting. It is an extremely interactive course filled with practice and review sessions. There will be opportunities to prepare and practice presentations throughout the course, both on business and non-work related subjects.
Course Objective
By the end of this course, you will be able to critic your own style of presenting and that of others, it will take you to the next level in presenting and provide steps for future growth.
Who should attend this course?
Anyone who has a reason to present to others and recognises they may have room to improve their own personal delivery style.
REACHING THE POINT IN MEETINGS
Course outline
How many meetings have you attended and felt you could have spent your time doing something more productive? This course is designed to help you make the most out of every moment of your team, peer and Management meetings. We review the purpose and methods of getting to the point and remaining there.
Course Objective
By the end of this course you will be able to examine the issues you face in your meetings and develop tools and techniques for starting and finishing your future meetings with focus and structure.
Who should attend this course?
Anyone who attends meetings that are not achieving purpose and would benefit from making the most out of their meeting time.
START WITH THE END IN MIND
GOAL SETTING FOR ACHIEVABLE TARGETS
Course outline
Goals are an important part of life and we all make them. Hitting sales or operations targets, improving the productivity of your team, or even our own personal goals to generally just be better. But how often do we actually achieve those goals? Part of the reason we struggle is not the idea of the goal but the design of it. This course will help you set realistic, achievable and purposeful goals for the future.
Course Objective
By the end of this course you will have identified why your past goals were not working for you and how you should modified or change your approach in order to set appropriate and motivational goals. You will complete the course with at least one structure goal to begin your new methodology.
Who should attend this course?
Anyone who enjoys challenging themselves and others and has a sense that something is missing in their current approach to goal setting. All Managers, Leaders and Coaches responsible for team development and would like to improve their overall performance.
YOUR ROAD TO SELF LEARNING
Course outline
This course is designed to enable and empower you to take responsibility for your own personal development. Everyone wants to make progress and grow in whatever we set out to achieve, but are you really maximising your talents? This course will put you on the road to self-learning.
Course Objective
By the end of this course you will have determined your strengths and the areas in which you have opportunities to develop. You will describe and report on how you can best utilise your top skills in order to increase your talents and identify areas of growth that are critical to your own personal development.
Who should attend this course?
Anyone with has a desire to reach their full potential, or wants to discover new ways of improving personal performance.
SUPPORTING OTHERS IN ACHIEVING MORE
Course outline
As a manager of people you are responsible for their performance and their happiness within the workplace, but how can you make someone more effective or satisfied in their role? This course will provide you with the insight in understanding how people are motivated and what role you can play in getting them to achieve more.
Course Objective
By the end of this course you will be able to understand how and why people are motivated. You will be able to describe and demonstrate methods to support others in achieving greater outcomes.
Who should attend this course?
Anyone who is responsible for the management and support of other people and is striving for the success of individuals or teams.
SYNERGISE
BRING TEAMS TOGETHER
Course outline
What constitutes at team? True Leaders don’t just manage people; they bring them together to create a consolidated group who achieve outcomes together. They identify each team player in their own right and then provides them with the ability to play their role within a group. This course looks at how a whole is better than any part and what great leaders do in order to bring teams together.
Course Objective
By the end of this course you will be able to identify the role of each member of your team, and highlight any gaps you may have. You will be able to convey how each of them play a significant part of the team, recognise how diversity is critical and describe how to bring teams from “Storming” to “Performing”.
Who should attend this course?
If you are a leader of people and have a team of people who rely on you to build and develop success, this course is designed with you in mind.
BUSINESS PLANNING AND VISIONING
Course outline
This course has been designed to provide a focussed and structured look at your business planning and how you plan for the future; it focuses on what the end goals of your business should look like and how you can work towards achieving those goals. It takes into account that no two businesses are the same but there are some key factors to consider to become, or remain successful.
Course Objective
By the end of this course you will be able to identify the key factors to consider for your business to be successful, you will plan how your business will address these factors and produce an operational plan in order to work toward future or continued success.
Who should attend this course?
Any business owner or anyone who works at a strategic level within their company, and would like to develop skills and ideas on how they maintain or create success within their business.
RECRUITING FOR THE FUTURE
Course outline
Do you have recruitment needs within your business? Is finding the right person like looking for a needle in a haystack? Or do you sometimes feel you are taking on the best of the worst just to fill that vacancy? This course will help you understand how getting the right person for the right job will reap rewards for all involved. It will show you tools and techniques to really understand the role you need to fill and then how to identify the best person to fill it.
Course Objective
By the end of this course you will be able to plan and structure an interview which will give both you and the candidate the best possible chance of success. You will design appropriate questions and learn tools in note taking in order to make the best choice and enable constructive feedback to unsuccessful applicants.
Who should attend this course?
Anyone responsible for recruitment processes, interviewing or hiring new staff, whether they are external or internal candidates.